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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dylan Hines

October 30, 2026

5  out of  5
rating by Dylan Hines
"Had a great time working with Nate, from Bill's office. I called at 4pm on a Friday with a nuanced request and Nate was extremely helpful & personable. Felt like a very customer forward approach from Nate, which is no surprise because I've enjoyed all my conversations with Bill's team. Will be happy to call back with any further questions! Friendly group."
We responded:
"Hi Dylan, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Bill Oswald, Your State Farm Agent "
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Diana Perez

October 28, 2026

5  out of  5
rating by Diana Perez
"Nate provided exceptional customer service in quoting me with new auto and renters insurance!! Highly recommend Nate and the Bill Oswald team for all of your insurance needs!!"
We responded:
"Thank you so much for the 5 stars, Diana! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Allisa Koetz

October 21, 2026

5  out of  5
rating by Allisa Koetz
"Had such a great experience switching to State Farm. The whole process was done almost completely online, with the quote provided prior to the phone call which was helpful. I got so many other calls from other agents before pricing was provided and I loved that Nate got straight to the point and got my coverage switched in no time at all, not to mention saved me a lot of money for better coverage. Thanks Nate for such a seamless, pleasant experience that can sometimes be daunting and annoying. Happy new customer here."
We responded:
"Allisa, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Jonetta Reed

September 24, 2026

5  out of  5
rating by Jonetta Reed
"I was looking for new insurance with lower rates. Bill signed me and my family up with rates I couldn't turn down. He saved us a lot of money from our previous insurance company, and we are very grateful for that. I will recommend State Farm to others."
We responded:
"Jonetta, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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Morgan

August 28, 2026

5  out of  5
rating by Morgan
"Pete helped me set up my whole life insurance policy and made the whole process really easy. He took the time to explain everything and answer all my questions. If you’re looking for life insurance or just have questions about it, I definitely recommend reaching out to Pete at Bill Oswald State Farm!"
We responded:
"Morgan, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Belvidere insurance team! - Your State Farm Agent, Bill Oswald "
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Nayeli Baltazar

June 17, 2026

5  out of  5
rating by Nayeli Baltazar
"Carlos has been a great help and amazing! He responds immediately when I have questions and concerns. Highly recommended!"
We responded:
"Nayeli, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Bob Crocker

May 12, 2026

5  out of  5
rating by Bob Crocker
"I had an excellent experience working with Pete Kloster. He was very helpful and informative with all of my insurance needs. I would highly recommend him for any insurance needs."
We responded:
"Thank you for the fantastic review, Bob! We are always here to help with your insurance needs here in Belvidere . "
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Paul Engelman

May 6, 2026

5  out of  5
rating by Paul Engelman
"I worked with Agent Pete Klauster and really appreciated his candor regarding State Farm pricing and services. He was honest and up front. He gave me several options to choose from that provided a variety of coverage options."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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Matt Fleury

April 18, 2026

5  out of  5
rating by Matt Fleury
"I recently switched to Bill Oswald State Farm after speaking with Pete Kloster, and I'm glad I did. Pete reviewed my coverage, explained everything clearly, and found me better coverage at a better price than my previous company.

The process was simple and stress-free, and I never felt pressured. If you're thinking about switching insurance, I highly recommend reaching out to Pete!"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Bill Oswald’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Belvidere ."
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Rob S

December 31, 2025

5  out of  5
rating by Rob S
"Bill has one I’ll the best offices out there! Pete was an absolute pleasure working with. He was extremely knowledgeable and patient as we worked through my policies. He was super personable and friendly. Anyone should have the most confidence in support and coverage when working with them!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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ATIQ MUHAMMAD

October 10, 2025

5  out of  5
rating by ATIQ MUHAMMAD
"Outstanding service at Bill Oswald’s State Farm office. Mr. Nathan demonstrated exceptional professionalism, deep expertise, and genuine client focus. He structured a comprehensive policy with excellent value and clarity. Highly recommend Mr. Nathan and the State Farm team for their integrity and service excellence."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Bailey Lauder

July 31, 2025

5  out of  5
rating by Bailey Lauder
"After being with another large insurance company for years my husband and I decided to see if we could save money by switching. Bill was great with quoting out our multiple policies and showing us how we could save money while increasing our coverage. He made sure all of our questions were answered and was very kind and efficient. I am happy to have Bill as our agent and highly recommend his agency to anyone needing insurance!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Charlie Brown

July 1, 2025

5  out of  5
rating by Charlie Brown
"Bill Oswald's State Farm office and his insurance agent Nathan Bjornbak saved me a lot of money and they give top notch service.I highly recommend them!!!"
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Christopher Garby

May 31, 2025

5  out of  5
rating by Christopher Garby
"Bill has been great to my wife and I for years, but the real treasure in this office is his secret weapon, his right hand woman, and the one who can make ANYTHING possible in terms of insurance, Bobbette. Bobbette has helped us with claims and questions that other insurance groups involved said were impossible. Can’t recommend this office enough! With Bob and Bobbette on our team, me, my wife, and our family are very safe and happy!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lorin Szewki

May 27, 2025

5  out of  5
rating by Lorin Szewki
"Great seamless service,talked to Nick very professional. I highly recommend."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Michael TinerellaSupperman

May 12, 2025

5  out of  5
rating by Michael TinerellaSupperman
"Bill and his staff are very professional, knowledgeable, kind and will go above and beyond for their clients I have been with state farm for over 30 years and he is the best agent I ever worked with I highly recommend him for all your insurance needs"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Sultan Rahil

April 11, 2025

5  out of  5
rating by Sultan Rahil
"I dealt with Nate B who helped me with getting my insurance. He was very helpful and a great guy."
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Calli-Anne Reed

April 11, 2025

5  out of  5
rating by Calli-Anne Reed
"Nate was very efficient, and professional and kind. He explained all my policies fully and saved me close to $50 a month! Super Excited to continue to do business with Nate. Thanks!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Megan Daniel

March 29, 2025

5  out of  5
rating by Megan Daniel
"I received help from bobbette , I must say some of the best customer service let alone experience I’ve had when dealing with my insurance! she made everything easy and was beyond amazing with helping me figure it all out !! Thank you again will be recommending everyone I know to her !"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Marie Scott New

March 22, 2025

5  out of  5
rating by Marie Scott New
"Bobbette was very friendly and very helpful. She has a sweet personality and makes you feel like you are family."
We responded:
"Thank you Marie for the kind review. Bobbette is a great asset to our team and our customers. We appreciate your business!"
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Estevan Gutierrez

January 9, 2024

5  out of  5
rating by Estevan Gutierrez
"Productos 100% de Mexico de los Artesanos."
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Mark Jonas

February 22, 2023

5  out of  5
rating by Mark Jonas
"Thanks for the assistance, Bill. Super nice GTO!!!"
We responded:
"It's my pleasure Mark. Thank you!"
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Kristy rose

January 25, 2023

5  out of  5
rating by Kristy rose
"Good people to work with friendly and helpful service"
We responded:
"Thank you so much Kristy. It's our pleasure to help you with your auto insurance needs and service. "
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Braedn

May 4, 2022

5  out of  5
rating by Braedn
"Karyn was super helpful!!! Super friendly and handled all my questions. She's the best!"
We responded:
"Glad to hear Karyn did a great job of assisting you with insurance needs. Thanks for the 5 star review!"
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Michael Brasel

November 6, 2021

5  out of  5
rating by Michael Brasel
"Bill is very good at helping you figure out what you need for insurance. Easy to talk too and listens to your needs, questions. If you're needing insurance or just have questions give Bill a call he can help you and save you money!"
We responded:
"Thanks for the Nice review Mike we appreciate it. It was my pleasure working with you. I look forward to continue working with you for all of your insurance needs."